How about your after-sales service?

We know that after-sales service is the key bridge for enterprises to establish long-term and stable cooperative relations with customers. To this end, we have built a comprehensive and efficient after-sales service system, committed to providing customers with an unparalleled after-sales experience.

First, rapid response mechanism

Customer consultation and feedback is our most important voice. We have set up a dedicated customer service team that is on call all year round to ensure that customers' questions are answered as soon as possible.

2. Quality assurance commitment

For the degradable packaging products we provide, we give a firm quality assurance. If the customer finds that the product has quality defects or does not conform to the contract during use, we will quickly start the quality treatment process. First of all, detailed problem verification, and then according to the actual situation, unconditionally provide customers with replacement, replenishment or refund services, never shirk the shirk, and effectively safeguard the legitimate rights and interests of customers.

3. Technical support services

Considering that some customers may have technical confusion in the storage of degradable packaging bags and adaptation of use scenarios, we are equipped with professional technical support personnel. They can provide customers with professional technical advice, such as the best storage conditions for different product features, and provide reasonable usage guidance according to customers' packaging application scenarios, to help customers give full play to the performance advantages of products and avoid unnecessary losses caused by improper use.

Fourth, regular return visit care

Not only do we show up when customers have problems, but we also make regular return visits to customers. Through the return visit, in-depth understanding of customers' feelings about the use of products, satisfaction with our services and whether there are new needs or suggestions. We will collect and analyze the information collected in the return visit, as an important basis for optimizing products and services, so as to continuously improve our service quality and product quality, in order to better meet the increasingly diversified needs of customers.

Choose to cooperate with us, you get not only high-quality degradable packaging products, but also a peace of mind and intimate service guarantee throughout, so that you have no worries on the road of business operation.